Elmswood Surgery Training
About
This website is for all new staff members training & for existing staff for refresher training where required. If you have any questions we are all here to help one another, please feel free to come to any one of us.
We are a very friendly welcoming team & as a new starter, we look forward to working with you. We hope you settle in & soon feel like one of the team. I am here as a mentor & to offer support & assistance when required. I hope to be able to boost morale & offer encouragement to anyone who needs it. I can bridge the gap between management & the reception team if you would rather not approach a member of management directly. This goes for all staff members regardless of new or existing!
We want a happy working environment, a happy team reflects to the patients & will make everyone feel more positive. We want everyone to feel happy coming to work!
Jacq
All you need to know!
Staff Induction
All the useful bits of information for new starters to ease you into your new role within the team.
Learn MoreNew patient Registrations
In this section you can learn the protocol for registering new patients and what forms should be included for each patient catagory.
Learn MoreOnline Access
In this section you can learn about the protocol for online registration for individual access and proxy user access
Learn MorePatient Access - Problem solving to help the patient
A step by step guide to assist the patient with signing up to Patient Access, Linking their account, where to find the repeat prescriptions & how to switch to a different user. 'What the patient see's'
Learn MoreAppointments and who to book with
Here we can learn about each member of the clinical team & what appointments can be booked for them.
Learn MoreMap of clinical rooms
We have 11 rooms which are used by the GP's, Nurses, HCA & Phlebotomy. here you can see the map of who uses which room. These on occasion do vary, but any amendments will be listed on the clinic on Emis for that day.
Learn More